THE EXPERIENCE

1. Pass and Accommodation Validity:
Your pass is only valid in combination with accommodation booked through us at least from
Thursday to Tuesday (the event period). If you book accommodation starting from a later date
(subject to availability), your pass will only be valid from 17:00 on the day of your
accommodation check-in. If you don't book accommodation until the end of the event (Tuesday
morning), your pass is only valid until your checkout date at 14:00. Please contact us in advance
via email if you need to extend your stay past 14:00 or arrive before 17:00. Failure to book
accommodation through us will result in denial of access to the event without a refund of your
pass fee. For any inquiries or doubts, please feel free to contact us via email.
2. Right of Withdrawal:
The consumer has the right to withdraw and terminate the distance selling or internet contract
within 14 days without providing reasons. To do so, the withdrawal statement needs to be sent
to info@croatiazouk.com. Failure to send the withdrawal statement within the specified
timeframe will result in the pass fee being owed.
3. Payment Terms:
Registrations confirmed by us, which are not withdrawn, must be paid within 7 days after the
registration confirmation is sent. If you register after May 26th, your payment still needs to be on our account no later than June 2nd.
4. Pass Approval and Cancellation:
The organizer reserves the right to cancel unpaid registrations. Registrations are approved by us
before the contract is established. Please await the invitation email and refrain from booking any travel arrangements (e.g., flights, accommodation) beforehand.
5. Pass Transfer:
Your pass is non-refundable and generally bound to your name. However, a name transfer is
possible with our approval until 240 hours before the event check-in opens. An administration
fee of 15 EUR applies to name transfers. Special promotional passes with a purchase price below 150 EUR will require a 25 EUR transfer fee. Closer than 240 hours before the event check-in, you can only transfer your pass to the next edition until three days before the event. Pass transfers to the next edition may incur additional fees based on the difference between the original pass price and the new actual price (only non-promotional prices starting at regular bird). There are no refunds possible. Passes can only be transferred (to another person or edition) once.
6. Registration Approval:
The organizer reserves the right to deny/waitlist registrations due to quotas related to roles,
levels, countries, or any other reasons.
7. Admission and Conduct:
Access to event areas will be refused to individuals carrying items unsuitable for a dance event,
including alcohol, drugs, weapons, explosives, or any other dangerous objects. Additionally,
those exhibiting abusive or aggressive behavior, failing to provide proof of identity, refusing a
security search, or wearing clothing or carrying items that might impede identification will be
denied entry.
8. House Rules:
Participants must adhere to the hotel / accommodation / venue house rules and local laws. It's
important to note that failure to comply with the respective rules may result in expulsion from
the hotel premises or other venues by hotel / venue staff. This expulsion would restrict access to
the event venue(s), making it impossible to continue participating in the event. Therefore, it is
imperative to adhere to the policies to avoid any disruptions to your participation in the event.
9. Safety Instructions:
All participants must adhere to safety instructions provided by the organizers (incl. volunteers),
venue staff, or security personnel. Failure to comply with safety instructions may result in
expulsion from the event with no refund of the ticket price paid.
10. Photography Consent:
By attending the event, participants grant permission to be photographed, filmed, or recorded,
with all materials subject to use for marketing, promotional, or other purposes without
compensation. Participants who do not wish to be photographed or recorded must inform us in
writing at info@croatiazouk.com before the event starts. It is advisable to include a photo for
identification purposes. Additionally, please communicate with photographers upon arrival to
ensure your preferences regarding photography are respected. Please understand that it will be
impossible to follow up on requests for removing specific photos. Therefore, if for example, you
do not want photos of you in beach wear posted, do not pose for the photographers in these
situations, but inform them immediately not to take pictures of you or to delete them.
11. Liability and Risk:
Participation in the event (day and night) and free time in venue(s) is at your own risk. The
organizers shall not be liable for any accidents or injuries occurring during the event.
12. Event Cancellation and Refund Policy:
In case the marathon cannot take place for whatever reason, we will do our best to refund the
amount received by the organization excluding potential bank transfer fees. However, no other
costs can be refunded. In case of force majeure, we may not be able to refund fully. This includes
events such as governmental measures regarding group/mass events due to
health/environmental situations like pandemics, natural disasters, or other similar situations.
General Disclaimer:
All terms and conditions outlined herein apply not only to the main venue but also to any other
venues or locations utilized during the event. Participants are expected to adhere to these terms
and conditions at all event-related venues and locations, including any beach bars or other off-
site locations where event activities may occur.
Closing Note:
Finally, we understand that certain aspects of these terms may seem strict. While we hope that
the situations described herein do not arise, it is important for us to establish clear guidelines.
These terms and conditions have been formulated to ensure a safe and enjoyable experience for all participants.